However, smart businesses are realizing that in this day and age of social media and online reviews that customer service and marketing go hand in hand.
It is very important for organizations to change the policies of old and have marketing and customer service work together, as each department can make the other’s job easier and achieve goals faster.
When marketing and customer service teams work together, it solves one of the age old problems of customer service being unaware of the special promotions that the marketing team advertises. At the same time it also solves a new problem that occurs today, when poor customer service results in a problem for the social media marketing division of the department.
Here at GENESIS we provide Consumer Marketing includes all Kind of Consumer & Office Goods Supplier. Marketing, Branding & Promotional Activities.
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